What is a Pop’um?

Pop’ums describe the fun way kids love to eat our cookies! Each cookie dough bakes in an individual mini baking cup. Kids literally pop them right into their mouth! But watch out…1 dozen cookies will disappear faster than you can say “Come and get’em”, so make sure you stock up and SAVE with our multi-pack!

How easy are they to make?

Do you have 15 minutes to spare? If so, you can enjoy our delicious cookies! We don’t say “Take, Bake, and Pop” for nothing!

1. Preheat the oven to 350 degrees.

2. Remove frozen cookies from the sleeve.

3. Lay each cookie on a baking sheet (leave them in the mini baking cup).

4. Bake for 15 minutes (bake a little longer if you prefer a more brown and crispy outside). Have fun experimenting with times and temperature to suit your taste. And be sure to email us your results!

5. Allow to cool to the touch.

6. Stash some away for yourself before calling the kids! After all, you did the hard work baking them.

7. Remove the cookie from the baking cup and pop them right into your mouth!

Any pro tips?

Of course! Check out these submitted by our customers!

Pro tip 1: Want to recreate the out-of-the-oven experience? Before you eat left overs, simply pop them in the toaster for a few minutes and they will return to the warmth and gooeyness of a fresh baked cookie!

Pro tip 2: Need pre-baked cookies always on hand? Freeze baked cookies once they have cooled. When ready to eat, remove from the freezer, allow them to get to room temperature, and then follow pro tip #1!

How to make traditional cookies?

To make traditional cookies, simply remove the cookie dough from their mini baking cups. We recommend lining a baking sheet with parchment paper first and then placing the cookies on the sheet. The cookies will flatten as they cook. Reduce baking to 10 or 12 minutes since they will cook much faster this way.

Experiment with baking times to suit your taste. Less time for more chewy and more time for more crispy. Have fun and be sure to send us your results!

How long can they remain frozen before use?

Our ingredients are shelf stable, however we recommend using them within 3 months for the best taste. This is why we offer our 3 and 6 packs of sleeves so they are always on-hand anytime the chocolaty cravings hit or the need for a quick and delicious homemade desert for that unexpected guest!

Can the batter be eaten raw?

Yes, you can safely eat our gluten free batter because they are made with our home-made hand-ground oat flour! We do not recommend consuming flour-based batter raw since it could contain germs like E. coli and salmonella. Flour-based products should be cooked first in order to kill germs. It is possible to get sick eating raw flour that contains germs.

Is the facility allergy friendly?

Yes, we use dedicated equipment for manufacturing our products to ensure the safety of our consumers and are free from allergens that include peanuts, tree nuts (except coconut), dairy, egg, casein, soy, sesame, lupin, mustard, celery, fish, and shellfish.

For those with gluten allergies, we offer a gluten free batter using oat flour. The gluten free batter is made on shared equipment that also makes the flour-based (wheat) batter. Although the equipment is sterilized between batches of each type of batter, although highly unlikely, there is a potential chance for cross-contamination.

How do I order when I cannot provide a credit card?

To place an on-line order and bypass entering a credit card, follow the steps below.

1. Shop and add items to the cart.

2. Checkout with discount code COD.
   - This will reduce the cost of the order to $0, which means you pay the full amount when you take delivery of the order.
   - Discount codes that offer a percentage (%) off will be applied at the time of delivery.

3. Choose the delivery method
   - Store Pickup (Local Pickup).
   - Delivery
   Note: A higher delivery fee may be applied based on the location.

4. Finalize and place the order.

5. Payment is due upon receipt of the order.

How to deliver to a zip code that is not accepted?

We are a local business and can deliver the product across many towns in our area for a flat delivery fee. We are more than happy to accommodate further distances or meet in the middle when possible. To place an on-line order for a town outside our local delivery area, follow the steps below.

1. Shop and add items to the cart.

2. Choose Store Pickup (Local Pickup).

3. In the Additional Information - Specific Request section, indicate you are looking for delivery and provide the correct address.

4. Finalize and place the order.

5. Contact us directly to discuss the feasibility of delivery.
   Note: A higher delivery fee may be applied based on the location.

IMPORTANT: Since the order will be processed and charged to your credit card, please be 100% sure that you are comfortable picking up the order locally in the event we cannot accommodate you. If you have any concerns, please contact us directly before placing the order.

How do I change my order?

Contact us directly if there are any changes to your order. We are a local business and are more than happy to accommodate when possible.

Where can I find your products?

It’s easiest to order directly from our website (go to Shop) since you will have access to our entire selection of products. You may also share with us any special requests you have when placing your order. Lastly, you may choose to pick-up at your convenience or opt for delivery.

We also encourage you to support our local businesses by visiting the fantastic establishments that carry our product. Stop in, say hello, and check-out what they have to offer too. They are great additions to our community!

• Pollards Test Kitchen - Westwood, MA, owners Doug and Stephanie Pollard

• Perfect Strangers Family Kitchen - Medfield, MA, owners Adam and Michelle Munro

Do you offer any other products?

Although, we do not sell these directly through the website just yet, we are happy to offer some new Ryan-approved, allergy and vegan friendly options, which include:

• Our Sunday Morning Pancake Mix - we offer wheat or oat flour (cook as-is or add your favorite fruit)

• Our Overnight Cream of Oats - ground and sifted oats with cinnamon (add your choice of liquid - we love coconut milk best, favorite fruits, etc and let sit for 1 to 2 hours)

• Our Decadent Chocolate Cake / Cupcake Mix - we offer wheat or oat flour (we can also make you our famous butter cream frosting or top with your own favorite brand)

Contact us for more details if you’d like to be a FreeFrums taste tester and help us bring new products to market. We love to partner with our customers to gain direct insight and feedback as we fine-tune new recipes.

What certifications are on file?

Ryan’s FreeFrums is registered with the town of Westwood as a certified Residential Kitchen, which requires adherence to the retail food code standards of Massachusetts. We hold Food Protection Manager and Allergy Awareness certificates.

We also hold liability insurance to sell products direct to consumers (D2C) and to participate in farmer’s markets as well as cyber insurance to protect customs’ personal data related to on-line payments.